Freestyle Rules & Etiquette
Freestyle sessions are for teaching and training. The Director of Skating reserves the right to monitor the level of skating on each freestyle session and make the appropriate changes
Skaters must sign in at the front desk prior to entering the ice. Print clearly
Freestyle sessions may not be split between two sessions or surfaces to accomodate lesson times
Anyone who has not paid will not be allowed to skate a session
Coaches and skaters are not permitted on the ice at any time during an ice resurface. Please exit the ice promptly before the ice resurface. Zamboni doors must be closed prior to skaters entering the ice. Do not enter ice before scheduled session time
For the skaters' safety, skaters are not permitted to wear personal headsets of any kind while skating on a freestyle session. Coaches are permitted to use hand held music systems
Always give the right of way to skaters in a lesson or a skater doing their program
Abusive or obscene language/music will not be tolerated
All skaters and coaches must pick up tissues, garbage, water bottles, etc. on rink boards and players bench after their session
All skaters are requested to patch holes at the end of each session prior to the resurface regardless of whether or not they created the holes. The Zamboni driver will provide a bucket of ice. If a skater creates a large hole during the session make an effort to repair immediately.
All session times are subject to change. Reasonable notice of changes will be posted whenever possible.
No food or drink is allowed on the ice with the exception of water or sport drinks kept near the ice
For the safety of the skaters, all ice surface doors are to be closed during a freestyle session
Refrain from comments or actions that are disruptive, offensive, abusive, or racist. Behavior that constitutes harassment or abuse will not be tolerated by Sharks Ice
Parents must view freestyle sessions from the bleacher area, lobby area, or from Stanley's
Parents and spectators are not permitted in the players' box area
Parents are to be in control of their emotions
Parents are not permitted to coach from the bleacher or lobby area. Parents need to parent, and coaches need to coach. Do not block entrance gates to ice surface
Parents are to refrain from comments or actions that are disruptive, offensive, abusive, or racist. Behavior that constitutes harassment will not be tolerated by Sharks Ice
All complaints or suggestions must be submitted in writing, signed, and mailed to Candy Goodson, Skating Director Sharks Ice, 1500 South 10th Street, San Jose, CA 95112
Guest Coach Policy
As a private facility, Sharks Ice and its Skating Department reserves the right to approve or deny any guest coach who seeks the opportunity to coach/instruct at a Sharks Ice facility. Allowances for guest coaches applies primarily to local competition weeks and/or test schedules. However, som exceptions* and special circumstances may be granted by the Sharks Ice Skating Director.
Any coach not affiliated with the Sharks Ice Skating Department, seeking the opportunity to guest coach/instruct within a Sharks Ice facility must contact the Skating Director at least seven (7) days in advance at email@example.com
Upon approval and prior to their first ice session, a guest coach must stop at the Sharks Ice Administration Office and submit: 1) a current copy of their liability insurance and 2) $50 per day coaching fee. The guest coach will then receive a "guest coach" sticker that is to be worn on their jacket as proof they are compliant with all guest coach policies. Once in the facility, the guest coach agrees to follow the Sharks Ice freestyle rules and regulations. Failure to comply will result in the loss of guest coach privileges.
*The Guest Coach protocol does not apply to coaches who are invited by the Skating Director to work special skating camps, academies, and related special appearances.
Playing without Paying Policy
All customers/participant who enter the ice surface and participate must pay a fee. This includes private lesson participants (both hockey and skating). Proof of purchase can be either a computer generated receipt or a Sharks Ice sticker. Payment shall be made BEFORE each session has started.
If a customer is caught participating on a session without paying, the following will occur:
FIRST OFFENSE: If a customer is caught participating without paying, he or she will be banned/bared/expelled from the building for a period of 60 days for the first offense. The 60 day ban will begin on the day of the offense. The offending customer will then be placed on the "Banned List" which will be posted at all 3 Sharks Ice locations.
SECOND OFFENSE: If a customer is caught participating without paying for a second time, he or she will be banned for life from all Sharks Ice facilities
PRIVATE ICE COACHES: Any coach (independant contractor or employee) giving a lesson (hockey or figure skating) to a customer who has not paid will be suspended and/or terminated immediately without exception